SMS • Venues

SMS Venue Assistant

Client: Restaurants & Nightlife Venues

Twilio-powered SMS assistant that answers venue questions, handles hours and specials, and routes large-party requests to private events.

Highlights

What this platform does

  • Understands natural language about hours, events, specials, and reservations.
  • First-time users select a language; future replies stay in that language.
  • Detects large group or private event requests and routes them to a dedicated email contact.
Tech Stack
PHP, MySQL, Twilio SMS, NLP logic with AI backend
Our role
Conversation flows, intent recognition design, SMS webhook implementation
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